{"id":1689,"date":"2024-02-15T16:18:33","date_gmt":"2024-02-15T16:18:33","guid":{"rendered":"https:\/\/dev.vdtarn.fr\/?page_id=1689"},"modified":"2026-01-09T16:20:33","modified_gmt":"2026-01-09T15:20:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.auxvallons.fr\/en\/faq\/","title":{"rendered":"FAQ - Camping Verdon Var"},"content":{"rendered":"<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-075970a4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--50)\" data-block-type=\"core\">\n<h2 class=\"wp-block-heading\">Find all the answers to your questions! <\/h2>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-8d1c15b\" data-block-id=\"8d1c15b\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button has-text-align-center stk-block stk-15c4052\" data-block-id=\"15c4052\"><style>.stk-15c4052 {min-height:0px !important;margin-top:11px !important;}.stk-15c4052 .stk-button{min-height:64px !important;padding-right:28px !important;padding-left:28px !important;background:#e5e6d8 !important;border-top-left-radius:38px !important;border-top-right-radius:38px !important;border-bottom-right-radius:38px !important;border-bottom-left-radius:38px !important;}.stk-15c4052 .stk-button .stk--inner-svg svg:last-child, .stk-15c4052 .stk-button .stk--inner-svg svg:last-child :is(g, path, rect, polygon, ellipse){fill:#535446 !important;}.stk-15c4052 .stk-button__inner-text{color:#535446 !important;text-transform:uppercase !important;font-family:\"Crete Round\", Sans-serif !important;}<\/style><a class=\"stk-link stk-button stk--hover-effect-lift\" href=\"\/wp-content\/uploads\/infos-pratiques-campingen\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-text-color stk-button__inner-text\">DOWNLOAD ALL THE PRACTICAL INFORMATION ABOUT THE CAMPSITE HERE<\/span><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" aria-hidden=\"true\" width=\"32\" height=\"32\"><path d=\"M217.9 105.9L340.7 228.7c7.2 7.2 11.3 17.1 11.3 27.3s-4.1 20.1-11.3 27.3L217.9 406.1c-6.4 6.4-15 9.9-24 9.9c-18.7 0-33.9-15.2-33.9-33.9l0-62.1L32 320c-17.7 0-32-14.3-32-32l0-64c0-17.7 14.3-32 32-32l128 0 0-62.1c0-18.7 15.2-33.9 33.9-33.9c9 0 17.6 3.6 24 9.9zM352 416l64 0c17.7 0 32-14.3 32-32l0-256c0-17.7-14.3-32-32-32l-64 0c-17.7 0-32-14.3-32-32s14.3-32 32-32l64 0c53 0 96 43 96 96l0 256c0 53-43 96-96 96l-64 0c-17.7 0-32-14.3-32-32s14.3-32 32-32z\"\/><\/svg><\/div><\/span><\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>1 - What time can I arrive?<\/summary>\n<p data-block-type=\"core\">On the campsite, subject to availability, from 3.00 pm.<br>July-August: You can arrive from 4pm on Wednesday, Saturday or Sunday, <br>Outside July and August, subject to availability. Please enquire when booking.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>2 - What time do I have to leave the premises?<\/summary>\n<p data-block-type=\"core\">On campsites, departure by 10.00 am at the latest.<br>In high season, departures are on Saturday or Sunday before 10.00 am at the latest.<br>For some rental properties, arrivals are from Wednesday to Wednesday during the season.<br>In low season, subject to availability.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>3 - Is it possible to arrive on the day of your choice?<\/summary>\n<p data-block-type=\"core\">In high season, bookings are mainly made on a weekly basis, from Saturday to Saturday or Sunday to Sunday, or from Wednesday to Saturday for some accommodation.<br>In low season, depending on the number of bookings, you can choose your day of arrival and departure. This will be agreed in advance with the campsite managers.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>4 - Is end-of-stay cleaning included in my booking?<\/summary>\n<p data-block-type=\"core\">In both high and low season, holidaymakers are provided with a cleaning kit (broom, mop, bucket, sponge, washing-up liquid, multi-purpose cleaner) to leave the property as they found it. Guests are responsible for taking out the rubbish (a rubbish bin is available) and washing, drying and tidying the dishes.<br>Holidaymakers may be asked to pay a cleaning fee.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>5 - Should I bring my own sheets?<\/summary>\n<p data-block-type=\"core\">Our accommodation is all equipped with pillows and duvets. If you are unable to bring your own linen (sheets, pillowcases and towels), we can arrange for you to hire them on site.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>6 - Can I arrive after reception has closed?<\/summary>\n<p data-block-type=\"core\">Opening and closing times for reception are 9.30am to 12.00pm and 3.00pm to 7.00pm. If you need to arrive outside these times, please contact us so that we can organise your arrival.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>7 - Are swimming shorts allowed in our pools?<\/summary>\n<p data-block-type=\"core\">Swimming costumes are compulsory; boxer shorts or swimming trunks are compulsory; swimming shorts are not permitted. Waterproof nappies are compulsory for babies. Children are the responsibility of their parents and must be accompanied by an adult.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>8 - What is the maximum capacity of my accommodation?<\/summary>\n<p data-block-type=\"core\">It all depends on the accommodation you choose. The maximum capacity of some of our chalets is 5 beds.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>9 - How does entry\/exit work in a car?<\/summary>\n<p data-block-type=\"core\">Free entry\/exit to the domain <strong>However, for the peace and quiet of our holidaymakers, no traffic is allowed between 11pm and 8am.<\/strong>. The access road is a one-way loop. For everyone's safety, we ask you to respect the traffic timetable and the speed limit posted on the site.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>10 - Are pets allowed?<\/summary>\n<p data-block-type=\"core\">We accept pets (except in July and August) for a daily fee payable at the time of booking on all pitches and in some accommodation. However, your pets must be kept on a lead. We would like to remind you that it is forbidden to leave your pet alone in the accommodation or on your pitch. Category 1 and 2 dogs are not permitted. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>11 - Is there insurance in case I have to cancel my holiday?<\/summary>\n<p data-block-type=\"core\">You can take out holiday cancellation insurance with GRITCHEN, the cost of which is pro rata to your stay (4 %).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>12 - Do I have to pay a deposit?<\/summary>\n<p data-block-type=\"core\">You will be asked to pay a deposit on arrival. This must be paid by cheque or credit card and will cover loss, breakage and damage to equipment to the value of \u20ac200. You will also be asked to pay a \u20ac150 cleaning deposit, which will be returned to you within 72 hours of your departure after our cleaning team has checked your property.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>13 - When do I pay my deposit and balance?<\/summary>\n<p data-block-type=\"core\">To validate your booking, we ask you for a deposit of 30 % of the stay. <br>For rental properties: 30 days before your arrival, including tourist tax (subject to change by the CCLGV).<br>Une caution de 350 \u20ac par Carte bancaire vous sera demand\u00e9e \u00e0 votre arriv\u00e9e (200,00 \u20ac pour la location et 150,00 \u20ac pour le m\u00e9nage).<br>Pour les emplacements : 14 jours avant votre arriv\u00e9e les taxes de s\u00e9jour comprises (sous r\u00e9serve de modification de la CCLGV)<br>Si vous louer un frigo : Une caution de 150.00 \u20ac par  Carte bancaire vous sera demand\u00e9e \u00e0 votre arriv\u00e9e.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>14 - How can I pay for my stay and at the bar\/restaurant?<\/summary>\n<p data-block-type=\"core\">Esp\u00e8ces, ch\u00e8ques vacances, paiement en ligne s\u00e9curis\u00e9. (Nous n&rsquo;acceptons pas les r\u00e8glements par les ch\u00e8ques sur place sauf pour les cautions, et moins de 30 jours avant votre arriv\u00e9e). Au bar et au restaurant, le r\u00e8glement par carte bleue est accept\u00e9 ainsi que les esp\u00e8ces.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>15 - Is there shopping nearby?<\/summary>\n<p data-block-type=\"core\">Bread and pastries can be ordered from the campsite.<br>BAUDUEN (5 min): Grocery open every day \/ Post office<br>AUPS (15 min) : INTERMACHE \/Banks\/Service and laundry station\/Market\/Post office\/Office<br>tobacco<br>R\u00c9GUSSE (20 min) : SUPER U\/Service station and car wash\/Market\/Post office\/Tobacco shop<br>SAINTE-CROIX DU VERDON (15 min): RELAIS DU MOUSQUETAIRE\/Silver Point<br>SALLES SUR VERDON (20 min) : Service station\/ cash dispenser<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>16 - Can we receive visitors at the campsite?<\/summary>\n<p data-block-type=\"core\">For the peace and quiet of our holidaymakers and for safety reasons (evacuation of the campsite, etc.), no visitors are allowed, unless the person is registered in the contract.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>17 - What activities are there on the estate? And nearby?<\/summary>\n<p data-block-type=\"core\">Bar Restaurant ouvert de Mai \u00e0 Septembre<\/p>\n\n\n\n<p data-block-type=\"core\">\u2022 D\u00e9p\u00f4t de pain et viennoiserie de Mai \u00e0 septembre<br>\u2022 Activit\u00e9s et loisirs : Terrain de p\u00e9tanque, tables de ping-pong, aire de jeux pour les enfants, jeux de soci\u00e9t\u00e9.<br>\u2022 1 animation musicale un soir par semaine en juillet et ao\u00fbt <br>For outings and visits, <a href=\"\/en\/activities-in-verdon\/\">go to this page<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>18 - Is there air conditioning in the chalets?<\/summary>\n<p data-block-type=\"core\">We offer <a href=\"\/en\/rentals-verdon-83\/#!#chalets\">chalets with air conditioning here<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-primary-background-color has-background is-layout-flow wp-container-core-details-is-layout-975f73a1 wp-block-details-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" data-block-type=\"core\"><summary>19 - Can I use a barbecue on my pitch?<\/summary>\n<p data-block-type=\"core\">Wood and charcoal barbecues are banned by prefectoral decree.<\/p>\n<\/details>","protected":false},"excerpt":{"rendered":"<p>Trouvez toutes les r\u00e9ponses \u00e0 vos questions ! TELECHARGEZ ICI TOUTES LES INFOS PRATIQUES DU CAMPING<\/p>","protected":false},"author":1,"featured_media":3254,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"FAQ | Domaine Vall\u00e9e du Tarn","_seopress_titles_desc":"Trouvez toutes les r\u00e9ponses \u00e0 vos questions sur notre page FAQ. 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